Second opinion service

A benefit in some health and critical illness plans that lets you have another specialist review a diagnosis or treatment recommendation.

Reviewed by Kyle Garrett, licensed insurance advisorLast reviewed October 2026. How we write

A “second opinion service” is often used in the context of health insurance, or critical illness insurance and refers to a benefit that allows insured individuals to seek a second medical opinion from another healthcare professional or specialist after receiving a diagnosis or treatment recommendation. This service is particularly valuable for serious, complex, or rare conditions, where the course of treatment may have significant implications for the patient’s health and quality of life.

Key features of a second opinion service include:

  • Access to specialists

    This service provides policyholders with access to specialists who can review their medical case, diagnosis, and proposed treatment plan.

  • Confirmation of diagnosis

    By obtaining a second opinion, patients can gain confirmation or reassessment of their initial diagnosis, to help check that it is accurate and that they are pursuing the most appropriate treatment plan.

  • Treatment options

    A second opinion can offer alternative treatment options that the patient or the initial treating physician may not have considered. This can include new or less invasive treatments, access to clinical trials, or different approaches to managing the condition.

  • Informed decision making

    Armed with more comprehensive information about their diagnosis and treatment options, patients are better equipped to make informed decisions about their healthcare, potentially leading to improved outcomes.

  • Peace of mind

    Knowing that the diagnosis and treatment plan have been reviewed by another expert can provide patients and their families with additional confidence and peace of mind during what is often a stressful time.

  • Coverage and accessibility

    While the availability of second opinion services may vary by insurance plan, many extended health care and critical illness insurance policies in Canada offer this benefit either directly or through partnerships with specialized providers. Some services may facilitate consultations with international experts or provide assistance in coordinating the second opinion process.

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