Introducing flexible spending accounts: a tailored employee benefits solution for your business

How a flexible spending account lets employees split an employer-funded amount between health and lifestyle expenses.

Reviewed by Kyle Garrett, licensed insurance advisorLast reviewed October 2026. How we write

As a business owner, you understand that your employees' needs are diverse. Some employees may want to prioritize wellness and mental health, while others may need to focus on family dental coverage or out-of-pocket medical expenses. What if you could offer them a benefit that caters to their individual preferences, without the hassle of one-size-fits-all plans?

This is where the Flexible Spending Account (FSA) comes in, a benefit that gives employees the freedom to choose how best to allocate their benefits while keeping the process simple for you as an employer.

What is a Flexible Spending Account (FSA)?

A Flexible Spending Account allows you, as an employer, to provide each employee with a pre-set annual dollar limit. The magic happens when the employee decides how to allocate those funds, choosing between a Health Spending Account (HSA) and a Lifestyle Spending Account (LSA) to best suit their individual needs.

With an FSA, employees get to "mix and match" between the two accounts, offering flexibility and personal choice. In a world where no two employees are alike, this empowers them to make decisions about their own health and wellness. Who better to decide what employees need than the employees themselves?

The Two Components of an FSA:

  1. Health Spending Account (HSA):
    • Covers traditional medical expenses such as prescription drugs, dental care, vision care, licensed paramedical practitioners, and more.
    • HSA dollars are non-taxable for federal income tax, meaning employees pay no federal income tax on the money they use to cover eligible medical costs. HSAs are available in Quebec, but for Quebec income tax, the employer’s contributions to a private health services plan are a taxable benefit to the employee (federal income tax still treats them as non-taxable).
  2. Lifestyle Spending Account (LSA):
    • Provides for wellness and personal expenses like gym memberships, fitness equipment, and even professional development.
    • LSA dollars are taxable as income, making them more flexible for wellness and personal growth needs.

The Employee Experience: Freedom to Choose

A key feature of the FSA is that it hands the choice to your employees. Some may want to allocate more funds toward wellness activities, while others may need more support for family health expenses. As the employer, you can offer them that choice.

How It Works: The Simple Process for Employees

Once your organization is enrolled in an FSA, the process for employees typically looks like this (the exact steps and platform depend on the provider):

  1. Welcome Email: Employees receive a welcome email inviting them to log into their personalized portal. The email outlines the annual dollar limit you've set for them, with the freedom to decide how to allocate those funds.
  2. Portal Access: After logging in, employees are presented with explanations of what an HSA and LSA are, along with examples of eligible expenses for each. They’ll also see how the tax treatment differs (HSA is non-taxable for federal income tax, while LSA is taxable as income).
  3. Making Choices: Employees decide how they want to distribute their funds between the HSA and LSA, generally before the benefit year starts. They can put all of it in the HSA, all of it in the LSA, or any combination of the two. Once their allocation is set, it generally stays fixed until the next benefit year, because changing it during the year can affect how the amounts are taxed. Check with your plan administrator for the rules that apply to your plan.
  4. Finished: That’s It! It’s that simple. Once the allocation is made, employees can begin submitting claims and enjoying their personalized benefits.

Benefits for Employers: Seamless Implementation and Reporting

As an employer, setting up and managing an FSA is generally straightforward. With an online platform, you’ll usually have access to reporting tools that allow you to track how funds are being used and manage your budget. This online access makes it easier to stay on top of your benefit offerings.

Why Offer an FSA? The Advantages for Your Business

Offering a Flexible Spending Account does more than just provide employees with choice: it creates a healthier, more engaged workforce. FSAs help to:

  • Enhance Health & Wellness: By supporting both medical needs and lifestyle improvements, employees are more likely to take proactive steps toward better health.
  • Increase Employee Engagement: Empowering employees to make their own decisions about their benefits increases satisfaction and loyalty.
  • Create a Happier Workplace: When employees feel supported and valued, they contribute to a positive and vibrant workplace culture.
  • Attract and Retain Employees: Offering flexible, personalized benefits like FSAs can help your business recruit and keep employees, because it lets each person use the benefit for their own health and lifestyle needs.

Final Thoughts

A flexible benefits package can help you attract and keep employees. An FSA gives your employees the freedom to choose how they invest in their own health and wellness, while giving you a cost-controlled benefit that is generally straightforward to manage.

By offering a Flexible Spending Account, you’re not just offering a benefit: you’re giving your employees the tools they need to thrive, both personally and professionally.

Frequently asked questions

What expenses does the health spending account part of an FSA cover?

It covers traditional medical expenses such as prescription drugs, dental care, vision care and licensed paramedical practitioners. Employees pay no federal income tax on the money they use for eligible medical costs, but for Quebec income tax, the employer’s contributions are a taxable benefit.

What can a lifestyle spending account be used for?

It pays for wellness and personal expenses such as gym memberships, fitness equipment and even professional development. Lifestyle spending account dollars are taxable as income.

Can employees put all of their FSA money into one account?

Yes. Employees can choose to put everything in the health spending account, everything in the lifestyle spending account, or any combination of the two.

Can employees change their FSA allocation partway through the year?

Generally not. Once an employee sets their allocation, it generally stays fixed until the next benefit year, because changing it during the year can affect how the amounts are taxed. Check with your plan administrator for the rules that apply to your plan.

How do employees get started with an FSA?

Typically, employees receive a welcome email inviting them to log in to a personalized portal, which shows the annual amount you’ve set, explains each account with examples of eligible expenses, and shows how the tax treatment differs. The exact steps depend on the provider. Once they’ve chosen their allocation, they can start submitting claims.

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