Engineers Canada plan support

Make a claim, update your account, or get help with your coverage.

Make a claim

Submit online through SecureServe, Manulife’s member portal for health and dental plans.

Or submit on paper: fill in the health and dental claim form (PDF) (opens in a new tab) and mail it to Manulife with your original receipts. The form is also on Manulife’s claims page (opens in a new tab).

Equipment and appliances: include a written recommendation from the prescribing physician, with the diagnosis, and a copy of the provincial plan statement of payment, if applicable.
Vision care: your vision care supplier completes and signs part of the form.
Dental: your dentist usually submits a standard dental claim form or files electronically; use this form only if they can’t.

Call Manulife:

Call Manulife:

Call us and we’ll connect you with the right Manulife team.

Need help with a claim? Call us and we’ll guide you through it. Phone numbers last checked October 2026.

Email it to customerservice@garrett.ca, or mail it to Manulife at the address on the form.

Prefer to sign electronically? Tell us which form you need and we’ll send it to you by DocuSign. Otherwise, Manulife needs a pen signature.

Tax receipts
Tax receipts come from Manulife. Ask us and we’ll request one for you.
A copy of your certificate
If you got your coverage through us, we likely have a copy on file. Ask and we’ll send it.
Changing your coverage
Want more or less coverage? We can help you look at your options.
Your health and dental plan online
SecureServe lets you check your coverage and submit health and dental claims.
Go to SecureServe (opens in a new tab)

No obligation. We’ll tell you plainly what we think, including when you already have what you need.